What is Contact Management
In today's' competitive environment it's
essential to ensure that every part of your business is as
effective as it can be. Contact Management embraces the very
core of your business - your customers and how you deal with
Built on the foundation of a contact -centric database, a Contact Manager system
provides complete and comprehensive tracking of information relating to any contact.
Originally designed based on the need of salespeople it has developed as a tool
that is used by many other people to grow their businesses.
Today Contact Management systems are designed specifically for relationship-driven
professionals. It allows these people to be more effective in managing relationships
by helping them manage their interactions with prospects, customers, clients
and business partners.
How can Contact Management improve my business ?
A comprehensive Contact Manager includes:
- Mail, fax and e-mail merge
- Customer specific notes and customisable fields
- Customised reporting
- A calendar that links to contacts
- Sales tools
- Automated history entries
- Links to the Internet
The benefit of using a Contact Management system
allows time to be freed up that is typically spent
on routine administrative tasks. This time can then
be spent more profitably responding to customers
needs and following up with clients and business
partners in a consistent and organised manner. As
a result organisations can increase their effectiveness
in building business relationships and growing their
Sage Award: Accounting
Software & Services have been awarded Sage Line50 Reseller
of the year 2002. We would like to thank all our customers for
their custom ...