SageCover

SageCover - Features

• Help Line: Our customer support advisers provide help with your software and accounting issues. By helping you solve problems quickly and cost effectively, we ensure that you get the most from your software.
  
  
• E-mail: Access to our customer support advisers, via e-mail. Simply e-mail us with your problem and we will reply, either by e-mail or by telephone depending on the nature of your question.
  
  
• Software maintenance revisions: Receive maintenance revisions free of charge. Change is part of business life and we may update the latest versions of software, both to accommodate legislative changes and for feature enhancements. This ensures that you are kept up to date with the latest business developments. (Software upgrades to the latest versions are not included)
  
  
• Discounts: Receive discounts when you upgrades to the higher Sage software range. E.g. upgrade from Line 50 to Line 100.
  
  
• On-Line: On-line support, now included free with your SageCover membership, brings the benefits of the SageCover help line one step closer to your business. We provide you with internet software so our customer support advisers can view your screen. They see exactly what you see, and can talk you through the solution more quickly and effectively.
  
  
• Dedicated Website: SageCover members have access to the SageCover dedicated pages on our web site, including our knowledge base of technical reports and frequently asked questions. This provides 24-hour access to problem solving advice.
  
  
• On-Line Solutions Magazine: Solutions Magazine is our quarterly magazine written specifically for the needs of SageCover members. Solutions is designed to keep you up-to-date with both software and general business issues, helping you get the best from your software and your business.
  
  
• Business Advice: To run your business successfully you need the right advice at the right time. SageCover members have access to a range of business guides called Director's Briefings. They are designed to give you advice in an easy to understand format, when you need it most.

SageCover for users of Sage payroll software

SageCover not only ensures your payroll runs smoothly and efficiently, so that you can concentrate your time where it matters most, it also gives you access to a whole range of services for your business.

1. With SageCover you will automatically receive a software update which includes the legal changes necessary to complete your payroll year end, and prepare you for the next. Updates are provided for like-for-like versions.
   
   
2. If you are unfamiliar with your new software, or payroll principles in general, then our customer support advisers can offer assistance to ensure that you get the most from your software and the best results for your business.
   

SageCover for users of Sage accounting software

SageCover not only ensures your accounts run smoothly and efficiently, so that you can concentrate your time where it matters most, it also gives you access to a whole range of services for your business.

1. Our customer support advisers provide assistance on your new software or accounting principles in general.
   
   
2. We provide support through your financial year end, the most complicated part of your financial calendar. We can also advise you on quarterly VAT returns, month end routines and bank reconciliation. We can advise on the best way to set up and manage your accounts, or how to use the reports within your software to best effect for your business