SageCover - Features
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Help Line: Our customer
support advisers provide help with your software and accounting
issues. By helping you solve problems quickly and cost effectively,
we ensure that you get the most from your software.
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E-mail: Access to our customer
support advisers, via e-mail. Simply e-mail us with your problem
and we will reply, either by e-mail or by telephone depending
on the nature of your question.
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Software maintenance revisions: Receive
maintenance revisions free of charge. Change is part of business
life and we may update the latest versions of software, both
to accommodate legislative changes and for feature enhancements.
This ensures that you are kept up to date with the latest business
developments. (Software upgrades to the latest versions are
not included)
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Discounts: Receive discounts
when you upgrades to the higher Sage software range. E.g. upgrade
from Line 50 to Line 100.
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On-Line: On-line
support, now included free with your SageCover membership,
brings the benefits of the SageCover help line one step closer
to your business. We provide you with internet software so
our customer support advisers can view your screen. They see
exactly what you see, and can talk you through the solution
more quickly and effectively.
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Dedicated Website: SageCover
members have access to the SageCover dedicated pages on our
web site, including our knowledge base of technical reports
and frequently asked questions. This provides 24-hour access
to problem solving advice.
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On-Line Solutions Magazine:
Solutions Magazine is our quarterly magazine written specifically
for the needs of SageCover members. Solutions is designed to
keep you up-to-date with both software and general business
issues, helping you get the best from your software and your
business.
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Business Advice: To run
your business successfully you need the right advice at the
right time. SageCover members have access to a range of business
guides called Director's Briefings. They are designed to give
you advice in an easy to understand format, when you need it
most.
SageCover for
users of Sage payroll software SageCover not only ensures your payroll runs smoothly and efficiently,
so that you can concentrate your time where it matters most, it
also gives you access to a whole range of services for your business.
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With SageCover you will automatically receive a software update
which includes the legal changes necessary to complete your
payroll year end, and prepare you for the next. Updates are provided
for
like-for-like versions.
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If you are unfamiliar with your new software, or payroll
principles in general, then our customer support advisers can
offer assistance to ensure that you get the most from your
software and the best results for your business.
SageCover for users of Sage accounting
software SageCover not only ensures your accounts run smoothly and efficiently,
so that you can concentrate your time where it matters most, it
also gives you access to a whole range of services for your business.
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Our customer support advisers provide assistance on your new
software or accounting principles in general.
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We provide support through your financial year end, the most
complicated part of your financial calendar. We can also advise
you on quarterly
VAT returns, month end routines and bank reconciliation. We can
advise on the best way to set up and manage your accounts, or
how to use the reports within your software to best effect for
your
business
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